865bet Terms and Conditions
Please read these terms and conditions carefully before using the 865bet platform. This document defines your rights and responsibilities.
Table of Contents
General Terms
By accessing or using the 865bet platform, you are considered to have fully agreed to these terms and conditions. These terms form a legally binding agreement, so you must read this document in full before using the service.
865bet is committed to providing services in a fair, transparent and secure environment. Our platform is protected with SSL encryption and modern security technology.
865bet reserves the right to change these terms and conditions at any time. Continuing to use the platform after changes take effect will be considered acceptance of the new terms.
Eligibility and Account Registration
To create an account and use the services on 865bet, users must meet the following conditions:
- You must be at least 21 years of age — this service is for those aged 21 and above only.
- All information provided must be true, accurate and complete.
- Each person may operate only one account.
- You must be a legal resident in Bangladesh.
2.1 Account Registration
The information a user provides at registration must be accurate. Providing false information may result in the account being suspended or closed, and any deposited funds may be forfeited.
2.2 Identity Verification (KYC)
865bet may at any time request a national identity card or other valid document from the user for identity verification. Withdrawals may be held until verification is complete.
2.3 Account Security
It is your responsibility to keep your account password and login details confidential. Please notify our support team immediately of any unauthorized use of your account or any security breach.
Deposits and Withdrawals
865bet ensures safe and fast transactions through Bangladesh's popular mobile banking methods.
3.1 Deposits
- Supported methods: bKash, Nagad, Rocket, Upay.
- Minimum deposit: ৳500 (for each method).
- Deposits are generally credited to the account instantly.
- 865bet does not charge any transaction fee for processing deposits, however your payment provider's own fees may apply.
3.2 Withdrawals
- Minimum withdrawal: ৳1,000.
- Standard processing time: 30 minutes to 3 hours.
- Withdrawal requests will only be approved to verified payment methods.
- Before a withdrawal is processed, you must ensure that all applicable wagering requirements have been met.
3.3 Transaction Rejection
865bet reserves the right to reject or suspend any transaction if there is suspicion of fraudulent activity. In such cases, the user may be asked to provide additional information or proof.
Bonuses and Promotional Offers
865bet offers a range of bonuses and promotional offers, each subject to specific terms and conditions.
4.1 Welcome Bonus
New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15x (fifteen times). This means you must complete bets totalling 15 times the bonus amount before the bonus funds can be withdrawn.
- Bonus funds cannot be withdrawn until the wagering requirements are met.
- Each bonus has a specific expiry period — any unused bonus will be cancelled once it expires.
- Any attempt to earn bonuses through multiple accounts or misconduct will result in the bonus and any winnings being forfeited.
4.3 Other Promotional Offers
Time-limited promotional offers, cashback and VIP rewards are provided with their own terms and conditions. The terms of each offer apply separately.
Betting Rules
All bets on 865bet must be placed in accordance with our established rules. Once a bet is confirmed, it cannot be changed.
5.1 Betting Limits
Minimum and maximum betting limits are set for each game or market. These limits are displayed on the relevant game page. 865bet may change these limits at any time.
5.2 Technical Errors
If incorrect results are displayed due to a technical problem or error, 865bet reserves the right to void or correct the relevant bet. 865bet will not be liable for any payment arising from winnings generated by a technical malfunction.
5.3 Market Suspension
If a sporting event is cancelled, suspended or delayed indefinitely, the relevant bets will be voided and the original stake returned.
Prohibited Activities
The following activities are strictly prohibited on the 865bet platform:
- Operating multiple accounts under the same person.
- Creating or operating an account using another person's identity.
- Abusing bonuses or engaging in bonus hunting.
- Participating in match fixing or any form of cheating.
- Attempting chargebacks or payment fraud.
- Attempting to hack or gain unauthorized access to the platform's software or systems.
- Using the platform for the purpose of money laundering.
- Using automated software or bots to place bets.
Account Closure and Suspension
7.1 Closure at User's Request
Any user may contact us via 24/7 live chat or email to close their account. All outstanding balances will be settled before the account is closed.
7.2 Suspension or Closure by 865bet
865bet reserves the right to suspend or close an account in the following circumstances:
- If a breach of the terms and conditions is proven.
- If identity verification has not been completed.
- If suspicious financial activity is observed.
- If the account has been inactive for an extended period.
7.3 Appeals Process
If you wish to appeal an account closure or suspension, you may do so by emailing [email protected]. Our team will review the matter as quickly as possible.
Limitation of Liability
865bet makes every effort to ensure the reliability of its platform, however there are limits to its liability in certain situations.
- 865bet is not liable for any loss caused by internet connection outages or third-party service failures.
- If betting is interrupted due to an unforeseen technical issue, the relevant bet will be voided and the original stake returned.
- 865bet is not responsible for any loss caused by a user's own error or negligence.
- This limitation of liability does not apply in circumstances where liability cannot be excluded under applicable law.
Responsible Gaming
865bet places the highest importance on responsible gaming. We believe that enjoying entertainment means playing within your limits.
9.1 Self-Control Tools
865bet provides users with various tools to manage their own play, such as setting deposit limits, betting limits, and temporary or permanent self-exclusion.
9.2 Protection of Minors
Use of the 865bet service is strictly prohibited for anyone under the age of 21. If an account is found to be operated by a minor, it will be closed immediately.
To learn more about responsible gaming, please visit our Responsible Gaming page.
Privacy and Data Protection
865bet places the highest importance on the privacy of users' personal information. We never sell your information to third parties.
For full details on how your information is collected, used and kept secure, please read our Privacy Policy.
- We use SSL encryption to keep all transactions and personal information secure.
- Documents collected for identity verification are stored securely.
- User information is not disclosed to any government or private body except where required by law.
Changes to Terms
865bet reserves the right to change, amend or update these terms and conditions at any time. Changes will take effect from the date they are published on the website.
For significant changes, 865bet may notify users via their registered email or through the platform. Continuing to use the platform after changes have been made will be considered acceptance of the new terms.
Contact
If you have any questions or complaints about these terms and conditions, please contact our support team:
- 24/7 Live Chat — Support available in Bengali directly through the platform.
- Email: [email protected]
Our support team is active around the clock and ready to answer your questions as quickly as possible.
For more information, also visit our FAQ page, About Us, and Responsible Gaming page.